Watermelon 2 Modern and Industry Email List efficient “We were looking for a way to automate our customer service. Automation is the rule rather than the exception these days, so I started looking for a Industry Email List chatbot that works well, but also looked a bit modern. Finally, on LinkedIn, I came across Watermelon's webinar entitled: 'How to build a successful chatbot'. We were actually excited right away.” Felix followed a demo about the product together with a number of colleagues. “The many options in the Watermelon platform Industry Email List and the many statistics for analysis were decisive.
In addition, the successful Industry Email List percentages were thrown around our ears; 'up to 85% of customer queries are automated'!” says Felix with a smile. “Then we can almost sit back with our feet on the desk.” The build of Industry Email List chatbot Kittie Watermelon's onboarding specialist helped Kitcentrum build the chatbot through an onboarding process . “We were taken by hand during onboarding until the go-live. That was definitely a plus. We started by drawing out the flow of various conversations, so that we could put Industry Email List this in the platform later. The Watermelon Academy helped us build a chatbot. We also started the course on successful live chatting.
Live within 30 days “Once you've Industry Email List thought out the conversation flows, you already know a bit about how the chatbot will work,” says Felix. “I dived into the platform full of enthusiasm, which meant that Kittie was live within 30 days. I was really impressed with the user-friendliness of the platform. Although I don't have Industry Email List an IT background, I was able to build the chatbot very easily.” Test, test, test Kittie has Industry Email List also been put to the test. “We tested Kittie a lot. Testing and optimizing Kittie, we put a lot of time into that. This is how we got rid of all the small mistakes.
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